Digital Phone Systems

There is no one size fits all phone system for small businesses. One small business could have very different telecommunications needs to another, so you need to consider how you will be using your phone system. Once you recognise your small business needs, you can find a phone system to meet them. Therefore, it is important that you as the customer are aware of the types of phone systems available and what they can do for your business.

Many buyers start by choosing between an analog and digital phone system. Finding the right combination of features and capabilities to meet your business needs requires a basic understanding of the technical and functional differences between both types of systems. The type of telephone system you choose should support the type of business you run. Are you a volume-driven, transaction-based business or do you rely on relationships for your growth? Transaction-based businesses, such as in-store retail, often have relatively simple telecommunications needs. Other businesses rely on cultivating relationships, where impediments to client communication are unacceptable.

Digital telephone systems are more modern. Digital PBXs are designed with a proprietary bus structure for adding features and capabilities. Boards are added to the cabinets for analog, digital, or IP phones. Features such as music on hold, VoIP integration, and alarm systems can be supported with modular add-on boards.

Today, most digital systems, even if they use proprietary hardware or protocol, offer an IP interface on the controller. The IP interface might allow unified messaging features such as voicemail delivery to email, fax delivery to email, voicemail transcription to SMS, click to dial, and a desktop client. These systems are considered hybrid PBXs because they use a combination of proprietary digital hardware and standards-based IP networking.

Welcomes callers and guides them to the appropriate employee or department.
Create your own greeting or use a professional voice talent.
Upload your voice prompts through your Internet Control Panel.
Custom Time of Day and Day of the Month Greeting lets callers know when you’re out of the office.

View current calling number, connected party number and call history.
When using a toll-free number, every call is captured, even from blocked numbers.
Name/Address Capture (optional).
Capture the name and address of calls into your system.
Over 99% accuracy rate.

Never miss a call again!
If you’re not available at the office, calls can be forwarded to your cell phone or home phone.
Each mailbox can be programmed with as many numbers as needed.
Being available to your customers can mean the difference between getting the sale or not.

While on a connected call, you can transfer your customer to another extension.

Allows Selective Ringing: Random, All-At-Once, Sequential, Round Robin and more.

Access messages through your Internet Control Panel.

Differentiate between business and personal calls.
Choose caller mailbox number, caller name, mailbox name, caller ID or a combination of these to be announced.
You decide whether to take call or route it to voicemail.

Project a new level of professionalism.
Your customer will hear relaxing music.
Customize your hold music with informational recordings or your choice of music.

Al Yamin UAE, Offer everything a small business want in their business phone system. We carry top brands in the telecom industry to fulfill every requirement from our customers. We deal with Avaya, Panasonic, NEC, Grandstream, LG-Ericsson, Cisco, D-Link, Hotek, Unify, Cotel, Yeastar, Samsung, Mitel, Shoretel, Alcatel Lucent, Convox, Yealink & Asterisk custom solutions.